Privacy Policy

Privacy Policy

longdrinkclub.com
Version: May 2025

1. Data Controller

The data controller responsible for the processing of personal data on this website is:

Zenpak OÜ
Company code: 17368336
Punane str. 73,
13619 Tallinn, Estonia
Email: hello@longdrinkclub.com

2. General Information

We take the protection of your personal data very seriously and process your data exclusively in accordance with the EU General Data Protection Regulation (GDPR) and applicable national data protection laws.

3. Data We Collect

We may collect and process the following personal data:

  • Name, surname
  • Billing and delivery address
  • Email address
  • Telephone number
  • Payment and transaction data (processed via payment providers)
  • IP address and technical usage data
  • Order history and communication data

4. Purpose of Data Processing

Your personal data is processed for the following purposes:

  • Processing and fulfilling orders
  • Age verification and youth protection compliance
  • Payment processing
  • Customer support and communication
  • Legal obligations (tax, accounting, fraud prevention)
  • Website security and functionality

5. Legal Basis for Processing

The processing of personal data is based on one or more of the following legal grounds:

  • Performance of a contract (Art. 6(1)(b) GDPR)
  • Legal obligation (Art. 6(1)(c) GDPR)
  • Legitimate interest (Art. 6(1)(f) GDPR)
  • Your consent, where applicable (Art. 6(1)(a) GDPR)

6. Payment Providers

Payments are processed via external payment service providers (e.g. credit card providers, Klarna, Sofort). We do not store full payment details. The respective provider processes your data in accordance with their own privacy policies.

7. Shipping & Logistics Partners

To deliver your order, we share necessary personal data (name, address, contact details) with shipping and logistics providers. This data is used exclusively for delivery purposes.

8. Cookies & Tracking

Our website uses cookies to ensure proper functionality, improve user experience, and enable essential shop features (e.g. shopping cart, checkout).

You may restrict or disable cookies via your browser settings. However, this may limit website functionality.

9. Data Retention

Personal data is stored only for as long as necessary to fulfill contractual obligations and comply with legal retention requirements. Once the purpose no longer applies, the data will be deleted or anonymized.

10. Your Rights

You have the following rights under GDPR:

  • Right of access to your data
  • Right to rectification
  • Right to erasure (“right to be forgotten”)
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

Requests can be sent to: hello@longdrinkclub.com

11. Complaint Authority

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. In Estonia, this is:

Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon)
https://www.aki.ee

12. Data Security

We implement appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, and disclosure.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect legal or operational changes. The current version is always available on our website.